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The Roaster's Guild

specialty coffee careers

Chief Barista

We are seeking an outgoing, presentable, and highly likeable Head Barista to take full ownership of the cafe section at The Roaster's Guild.

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This role demands a unique combination of exceptional, master-level barista skills and a genuine love for human connection. As our lead ambassador on the floor, you will be the face of our coffee sanctuary. You must naturally enjoy talking to people, sharing origin stories, and transforming a standard coffee service into an engaging sensory experience.

 

Beyond running a flawless coffee bar, you will actively demystify the craft by conducting ad-hoc coffee appreciation sessions for our clients by demonstrating and guiding them firsthand in the meticulous art of manual coffee making and intricate latte art.

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Key Responsibilities

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1. Public Engagement & Education

  • Conduct ad-hoc, interactive coffee appreciation sessions with clients, acting as an educational guide on specialty coffee.

  • Demonstrate and guide clients step-by-step through the delicate mechanics of manual coffee making, extraction variables, and pouring techniques.

  • Lead interactive, hands-on tutorials for clients to help them learn and practice the artistic styling of pouring detailed latte art.

  • Engage naturally with the Katong community, creating a warm, approachable, and deeply hospitable environment on the floor.

 

2. Coffee Excellence & Quality Control

  • Manage the sensory profiling, dial-in processes, and daily quality control for all espresso and pour-over extractions.

  • Master and maintain premium brewing hardware (including advanced espresso machinery, manual coffee making periphery, and precision scales).

  • Develop, test, and implement seasonal signature beverage menus that align with our high-end brand aesthetic.

  • Collaborate with our in-house roasting team to evaluate green bean characteristics and adjust profiles to showcase micro-lots at their peak.

 

3. Leadership & Bar Operations

  • Lead, mentor, and inspire a team of baristas, fostering a culture of continuous learning, precision, and passion.

  • Design and execute comprehensive internal training programs covering advanced sensory analysis, extraction theory, and milk texturing.

  • Oversee daily operations of the cafe section, maintaining impeccable cleanliness, structured workflow organization, and food safety standards.

  • Manage inventory controls for retail coffee beans, milk, dry goods, and bar consumables to minimize waste.

 

Requirements & Qualifications

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  • Personality: Outgoing, presentable, and highly likeable. You must genuinely love talking to people, listening to clients, and hosting social experiences.

  • Technical Skills: Exceptional, top-tier barista skills with expert proficiency in sensory evaluation, manual brewing methods, espresso extraction kinetics, and highly detailed latte art.

  • Instructional Ability: Comfortable speaking in front of individuals or small groups; clear and patient when teaching artistic techniques or brewing concepts to beginners.

  • Experience: Minimum of 3–5 years of specialty coffee barista experience, with at least 1–2 years in a Senior Barista or Lead role within a high-end specialty cafe environment.

  • Availability: Flexible schedule, including weekends and public holidays, to support our peak community hours.

 

What We Offer

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  • A competitive base salary with performance-based incentives tied to coffee appreciation session bookings.

  • Direct involvement with a live micro-roasting operation and rare single-origin sourcing.

  • Continuous professional development, including sensory training and external industry certifications.

  • A beautiful, premium, and architecturally inspiring and creative workspace.

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Coffee Appreciation & Customer Experience Executive

We are seeking an articulate, charismatic, and deeply passionate individual for our Coffee Appreciation & Customer Experience Executive role.

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This is a specialized hospitality and education role designed for a master storyteller who loves coffee and genuinely thrives on human interaction. As the resident host of our boutique tasting experiences, your primary mandate is to transform our premium micro-lots into a captivating, interactive consumer journey. You will take full ownership of designing, hosting, and executing our signature Coffee Appreciation Sessions - guiding corporate clients, private groups, and local coffee enthusiasts through the delicate arts of manual pour-over brewing, sensory flavor analysis, and latte art techniques.

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When you are not hosting workshops, you will anchor our floor experience as a senior customer advocate, ensuring our guests experience the absolute peak of bespoke hospitality.

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Key Responsibilities

 

1. Workshop Hosting & Sensory Education

  • Lead and host engaging, interactive Coffee Appreciation Sessions and cupping workshops for our private clients, and corporate clients.

  • Demonstrate and guide guests hands-on through manual pour-over extraction mechanics, explaining variables like water temperature, grind size, and flow rates.

  • Conduct introductory latte art clinics, providing clear, patient coaching to help guests master the basic milk texturing and pouring techniques.

  • Deconstruct complex sensory coffee notes into simple, universal language, helping guests identify regional taste profiles, processing methods, and origin characteristics.

 

2. Program Design & Event Coordination

  • Develop, refine, and update the curriculum for our coffee appreciation classes to keep the content fresh, engaging, and aligned with our brand's premium aesthetic.

  • Collaborate with our B2B Account Manager to tailor private workshops and tasting menus for high-value corporate partners or boutique hotel clients.

  • Manage the internal booking schedule, pre-event station setups, and premium retail kit allocations for our corporate bookings.

 

3. VIP Customer Experience & Brand Advocacy

  • Serve as the premium brand ambassador on the cafe floor during non-workshop windows, welcoming regulars and guiding retail customers through their bean selections.

  • Actively gather guest feedback from tasting sessions to continuously elevate the quality, pacing, and hospitality touchpoints of our experiences.

  • Collaborate with our Marketing Executive to promote upcoming public workshops and generate creative content highlighting the educational journey at the Guild.

 

Requirements & Qualifications

  • Personality: Magnetic, highly articulate, presentable, and deeply welcoming. You must genuinely enjoy public speaking, teaching, and connecting with diverse groups of people.

  • Technical Coffee Mastery: Exceptional specialty coffee skills. Expert knowledge of manual brewing methods, espresso extraction theory, and the ability to pour clean, beautiful latte art under demonstration.

  • Instructional Experience: At least 1–2 years of experience in a role requiring group instruction, training, or public presentation (e.g., Lead Barista, Coffee Trainer, Hospitality Host, or Luxury Retail Specialist).

  • Communication Style: Able to explain complex technical brewing concepts in simple, accessible, and highly engaging terms for beginners.

  • Availability: Flexible schedule required, including regular weekend shifts and occasional weekday evenings to accommodate private corporate bookings.

 

What We Offer

  • Competitive base salary with attractive performance incentives tied directly to bookings and account conversions.

  • Direct access to our micro-roasting operation, rare single-origin direct trades, and advanced sensory training.

  • A stunning, architecturally distinct space in Katong optimized for hosting coffee rituals.

  • Continuous professional development and access to internal single-origin discovery cuppings.

  • Generous staff discounts, daily specialty coffee allowances, and a clear career growth path within our lifestyle group.

B2B Account Manager

We are seeking a commercially aggressive, relationship-driven, and highly strategic B2B Account Manager to lead our commercial growth engine.

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In this role, you will take full ownership of our wholesale coffee portfolio, green bean contract distribution, and specialized corporate services. Your primary mandate is to aggressively scale our market share across Singapore and regional markets, moving high volumes of single-origin lots while maintaining the premium, craft-driven prestige of our brand.

 

You will take complete charge of the end-to-end sales cycle—from hunter-style pipeline generation and enterprise pitching to contract negotiation, account onboarding, and maximizing lifetime value.

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This role requires a unique combination of high-stakes corporate relationship management, deep specialty coffee knowledge, and numbers-driven sales execution.

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Key Responsibilities

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1. Strategic Commercial Growth & Pipeline Execution

  • Proactively source, pitch, and close high-volume specialty coffee wholesale accounts, target partnerships with independent cafes, boutique and luxury hotel groups, and enterprise workspaces.

  • Take direct accountability for hitting and exceeding monthly, quarterly, and annual sales volume targets and revenue KPIs.

  • Design and execute localized outreach strategies to expand our distribution footprint in Singapore, identifying premium market gaps before competitors.

 

2. Enterprise Account Management & Client Retention

  • Act as the primary commercial advocate for our enterprise partners, nurturing multi-year corporate accounts to ensure zero churn and consistent order velocity.

  • Conduct structural business reviews with clients, analyzing bean consumption patterns, predicting seasonal demand spikes, and engineering upsell funnels for specialty equipment or brand cross-collaboration.

  • Resolve high-priority client bottlenecks, coordinate delivery logistics, and adjust supply schedules in tandem with our fulfillment operations.

 

3. Specialty Coffee Advisory & Brand Storytelling

  • Deliver premium product presentations, host client sensory tastings, and align the complex flavor profiles of our single-origin micro-lots with the distinct business needs of our clients.

  • Educate corporate clients and partners on the sourcing, roasting ethics, and heritage stories behind The Roaster’s Guild product suite.

  • Gather raw commercial market feedback, helping shape our green coffee sourcing pipelines based on local consumer trends.

 

4. Commercial Operations & Pipeline Visibility

  • Maintain accurate sales data, manage complex multi-month distribution contracts, and oversee pipeline tracking using modern CRM platforms.

  • Formulate precise weekly sales reports, forecast quarterly inventory requirements, and present strategic revenue insights directly to company stakeholders.

 

Requirements & Qualifications

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  • Experience: Minimum of 3–5 years of proven B2B sales, wholesale business development, or enterprise account management experience, specifically within specialty food and beverage, hospitality supply networks, or fast-scaling lifestyle spaces.

  • Track Record: A demonstrable, metrics-backed portfolio showing consistent achievement or overperformance against aggressive revenue targets, contract lock-ins, and client expansion quotas.

  • Industry Knowledge: Deep familiarity with specialty coffee metrics (extraction theory, origin profiles, roasting value structures, or commercial coffee hardware setups) is preferred.

  • Negotiation Mastery: Exceptional presentation, client communication, and contract structure capabilities. You must be comfortable pitching to business owners, hotel operators, and corporate procurement heads.

  • Data Discipline: Highly systematic approach to pipeline tracking, managing complex supply chains, and processing multi-tiered invoice operations.

 

What We Offer

 

  • A competitive base salary paired with an attractive, uncapped commission structure tied directly to accounts closed and contract size.

  • Full immersion inside a rapidly scaling specialty coffee enterprise with path opportunities to build and direct your own regional B2B growth team.

  • Continuous professional development, sensory training, and access to internal single-origin discovery cuppings.

  • An inspiring, architecturally unique working environment splitting focus between client fields and our creative hub.

Marketing Executive 

We are seeking an energetic, highly creative, visually driven, and culturally attuned Marketing Executive to shape and amplify the digital and physical narrative of The Roaster's Guild.

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In this role, you will take full ownership of our brand identity, social channels, and community footprint. You will bridge the gap between our premium, dark-mode aesthetic and digital storytelling, producing high-end content that captures the tactile craft of our roastery and the welcoming refuge of our Katong space.

 

This role is a hybrid of visual content creation, digital campaign management, and local community building. This is an exceptional opportunity for a storyteller who thrives on creative autonomy and wants to craft an immersive brand ecosystem for a rapidly growing specialty coffee name.

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Key Responsibilities

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1. Content Creation & Visual Storytelling

  • Produce high-quality visual content (photography, short-form reels, TikToks, and copy) capturing the daily craft of our live micro-roasting bar and precision brewing.

  • Maintain a strict, premium visual standard across all channels—ensuring a cohesive look defined by cinematic lighting, moody undertones, and raw, industrial textures.

  • Write compelling, minimalist micro-copy for social media posts, newsletter campaigns, and website updates that communicates our brand heritage with quiet confidence.

 

2. Social Media & Channel Management

  • Own the day-to-day management and publishing schedules for all primary digital storefronts (Instagram, TikTok, Facebook, and Google Business).

  • Monitor audience engagement, actively respond to community comments/messages, and foster genuine digital relationships with our local client base.

  • Manage a monthly digital ad spend budget to implement highly targeted local awareness campaigns on Meta and Google, tracking conversion rates and ROI.

 

3. Community Activation & Event Marketing

  • Coordinate and promote our in-house community activations, including public cupping sessions, coffee appreciation workshops, and collaboration pop-ups.

  • Forge partnerships with local Katong businesses, neighborhood groups, and digital lifestyle creators to cross-promote our space as a neighborhood sanctuary.

  • Design and manage physical marketing touchpoints, including bespoke packaging labels, menu typography, print menus, and in-store signage.

 

4. Performance Analytics & Strategy

  • Track and report weekly performance metrics across all social platforms, email lists, and web traffic to refine our digital growth strategies.

  • Execute email marketing campaigns to nurture our retail bean subscribers, updating them on weekly micro-lot drops and exclusive single-origin allocations.

 

Requirements & Qualifications

  • Experience: Minimum of 2–3 years of hands-on digital marketing or content creation experience, ideally within premium food & beverage, luxury lifestyle, or hospitality sectors.

  • Creative Portfolio: A strong portfolio demonstrating advanced proficiency in mobile photography, video editing, and clean, modern graphic design.

  • Brand Affinity: A deep aesthetic alignment with minimalist, moody, and craft-driven design. You instinctively understand how to communicate luxury through negative space and subtle details.

  • Local Insight: Familiarity with Singapore’s specialty coffee subculture and the heritage lifestyle landscape of the Katong/East Coast neighborhood is highly advantageous.

  • Technical Agility: Basic familiarity with Meta Ads Manager, email marketing software (e.g., Mailchimp, Klaviyo), and basic web management tools (Wix, Shopify or Squarespace).

 

What We Offer

  • A competitive base salary and a flexible, hybrid working structure.

  • Full creative control over an artisan brand's visual identity and digital scaling direction.

  • Continuous professional development, sensory training, and internal single-origin discovery cuppings.

  • Generous staff discounts, daily specialty coffee allowances, and direct collaboration with our founding team.

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Operations & Logistics Coordinator

With our rapid expansion into hospitality amenities and enterprise wholesale channels, we are seeking a highly organized, systematic, and process-driven Operations & Logistics Coordinator.

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This role serves as the central nervous system of our business, seamlessly connecting our green bean procurement, roastery production floor, and external B2B delivery networks. Your primary mandate is to manage the end-to-end supply chain to ensure that every order, from retail bags to bulk shipments, is tracked, fulfilled, and delivered with absolute precision and zero downtime.

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If you are a logistics professional who thrives on building efficient workflows, managing inventory integrity, and solving operational puzzles in a fast-paced luxury food and beverage environment, this role is designed for you.

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Key Responsibilities

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1. B2B Order Fulfillment & Inventory Control

  • Oversee the end-to-end fulfillment process for all wholesale bean orders and accounts.

  • Maintain accurate, real-time inventory records of green coffee stocks, roasted beans, specialized brewing hardware, and premium packaging materials using warehouse management systems.

  • Establish and monitor reorder thresholds (custom boxes, instruction cards, brewing tools) to prevent production delays.

  • Perform weekly inventory audits to verify physical counts against digital records, instantly correcting and reporting any discrepancies.

 

2. Supply Chain & Shipping Coordination

  • Manage daily relationships with third-party logistics (3PL) partners, courier networks, and freight forwarders to ensure on-time B2B deliveries.

  • Coordinate international shipping, customs declarations, and local clearance requirements for raw green coffee bean imports from source origins.

  • Optimize local multi-drop delivery routes for our corporate clients across Singapore to minimize transit costs and maximize delivery efficiency.

  • Troubleshoot any delivery anomalies, delayed shipments, or transit damages quickly to safeguard client relationships.

 

3. Roastery Production Scheduling

  • Collaborate directly with the Head Coffee Roaster and B2B Account Manager to translate enterprise sales pipelines into weekly production and roasting schedules.

  • Ensure production runs in complete alignment with upcoming shipping deadlines.

 

4. Vendor Management & Procurement Support

  • Liaise with raw material vendors, box manufacturers, and printing companies to negotiate lead times, ensure quality consistency, and secure bulk-purchasing cost efficiencies.

  • Process purchase orders (POs), review supplier delivery notes, and verify freight invoices in tandem with our accounting team.

 

Requirements & Qualifications

  • Experience: Minimum of 2–4 years of hands-on experience in logistics, warehouse coordination, or supply chain management—ideally within the specialty F&B, or fast-moving e-commerce sectors.

  • Systems Proficiency: High digital literacy; strong proficiency using inventory management software, ERP platforms, Wix or Shopify backend, and Microsoft Excel (VLOOKUPs, pivot tables).

  • Organizational Mastery: Exceptional time-management skills with a proven track record of handling multiple complex shipping schedules and raw material pipelines simultaneously.

  • Problem-Solving Agility: A calm, solutions-oriented mindset. You are highly adaptable and capable of thinking on your feet when handling shipping delays or supply bottlenecks.

  • Physical Capability: Comfortable working in a dynamic roastery environment, which may occasionally require assisting in verifying green bean sacks during inbound deliveries.

  • Regulatory Knowledge: A fast learner of regional regulations and familiarity with Singapore import regulations and local compliance standards is highly advantageous.

 

What We Offer

  • Competitive base salary matching your logistics expertise.

  • A vital, core role within a rapidly scaling artisan brand, with transparent opportunities to step up into an Operations Manager capacity.

  • Continuous professional development, structural system training, and inclusion in our team sensory coffee cupping sessions.

  • A premium, architecturally inspiring, and sensory-rich workplace.

  • Generous staff discounts and daily premium coffee allowances.

Full/Part time barista

We are looking for passionate, detail-oriented, and hospitable Full-Time and Part-Time Baristas to join our tight-knit brew bar team.

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As a barista at The Roaster’s Guild, you are much more than an espresso machine operator — you are the host and a sensory guide for our guests. Whether you are dialing in a rare single-origin crop, execution a meticulous pour-over extraction, or welcoming a regular neighbor stepping in from the busy Katong streets, you uphold our standards of quiet precision and genuine warmth.

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We welcome both experienced specialty baristas looking to elevate their technical craft and enthusiastic individuals eager to immerse themselves in a live micro-roastery environment.

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Key Responsibilities

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1. Beverage Crafting & Sensory Execution

  • Dial in and execute flawless espresso extractions and milk-texturing standards according to our daily flavor profiles.

  • Prepare meticulous manual pour-over coffees using precision scales, specialized kettles, and specific geometric drippers.

  • Maintain a strict focus on presentation, consistently pouring clean, beautiful latte art that matches our high-end brand aesthetic.

  • Continually taste and evaluate extractions throughout your shift to safeguard consistency and flavor quality.

 

2. Guest Hospitality & Experience

  • Welcome every guest with genuine warmth, guiding them through our changing single-origin menu selections with patience and enthusiasm.

  • Share the origin stories, processing methods, and unique flavor characteristics of our raw beans and retail offerings.

  • Keep the cafe floor and bar seating organized, immaculate, and inviting to preserve our tranquil, sanctuary-like atmosphere.

 

3. Bar Operations & Maintenance

  • Maintain an immaculate workspace, adhering strictly to food hygiene, station sanitation, and waste management practices.

  • Assist in routine cleaning, backflushing, and calibration of advanced espresso machinery and grinders.

  • Monitor stock levels on the bar (milk, cups, consumables, and retail beans) and restock inventory intentionally before peak hours.

 

Requirements & Qualifications

 

For Full-Time Positions:

  • Minimum 1–2 years of specialty coffee or high-end hospitality floor experience.

  • Proven technical competence in dialing in espresso extractions and pouring consistent latte art.

 

For Part-Time Positions:

  • Prior barista experience is a strong advantage, but a stellar attitude and a deep passion for specialty coffee are highly valued.

  • Must commit to a minimum of 2–3 days per week (including at least one weekend shift) for a minimum of 6 months.

 

Shared Traits:

  • Hospitable Nature: Approachable, presentable, and genuinely enjoys talking to people and working in a community-centric team.

  • Receptive Mindset: Eager to learn, open to constructive feedback, and possesses a high level of operational discipline.

  • Certifications: Possession of a valid Singapore Food Safety Course Level 1 certificate is a major plus (mandatory before floor deployment).

 

What We Offer

  • Competitive Pay: Competitive monthly salary (Full-Time) or attractive hourly rates (Part-Time) commensurate with experience.

  • Roastery Exposure: Direct opportunities to participate in public cupping sessions and learn about roasting mechanics directly from our roasting team.

  • Skill Advancement: Comprehensive, ongoing in-house sensory training, advanced manual brewing clinics, and latte art mentoring.

  • Work Environment: A beautiful, structurally inspiring, and premium workspace.

  • Perks: Daily specialty coffee allowances, generous retail staff discounts, and a clear career growth pathway for Full-Time staff.

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